Assimilation of technology into daily living requires timely service

Outsourcing your technology support

We have been the technology support provider of all top tier mobile and consumer home appliance brands in the region.

One of the keys to successfully outsourcing contact center and back office processes is finding the right partner. HKT Teleservices is a leading provider of outsourced customer contact solutions for a variety of technology industries, with particular experience in the networking technology, mobile technology and consumer electronics markets.

Outsourcing Help Desk Support to HKT Teleservices

Our team is experienced in providing resolution via voice and chat.

HKT Teleservices has worked with a number of the world’s Top 10 technology and consumer electronics companies, helping them to build stronger technical support to B2B & B2C market in the region:

  • Technical consultancy to distributors and sellers
  • Trouble shooting and resolution
  • Repair and service center support
  • Product and service inquiries
  • Order processing
  • Logistics & fulfillment
  • Distributor, repair and service center support
  • Direct sales
  • Product and service inquiries
  • Technical support
  • Fulfillment logistics