Public Sector

HKT has served the Hong Kong public for over a century
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We care about everybody in the city

As a solely owned member of HKT, HKT Teleservices has contributed our utmost effort serving the public since 1998.
  • Network flexibility, data security and quick respond to request is critical to public service in the fast moving and competitive city of Hong Kong.
  • Over the years, HKT Teleservices has taken up responsibilities in serving the public on new policies, creative public measures and counter-adversary benefits.

Employment of AI to public service

- HKT Teleservices has launched the first AI based voicebot providing extreme weather service to subscribers in Hong Kong
- HKT Teleservices has deployed the first mixed language chatbot service to the general public.
  • Network flexibility, data security and quick respond to request is critical to public service in the fast moving and competitive city of Hong Kong.
  • Over the years, HKT Teleservices has taken up responsibilities in serving the public on new policies, creative public measures and counter-adversary benefits.
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