HKT Teleservices has nearly two decades of experience providing call center outsourcing services to the financial services, banking and insurance industries. In recent years, HKT Teleservices has help new e-banking and e-insurance companies in Mainland China in customer acquisition, customer retention, lifetime value improvement, and increase cross-sell opportunities.
HKT Teleservices has worked with a number of financial services and insurance companies building call centers meeting the stringent requirements of PCI with HKT Teleservices providing on-going facilities management services. Our effort has been much appreciated by these clients. Today, we are providing facilities management in Hong Kong and mainland China with a total capacity of about 1000 seats.