Case Studies

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  • Dezan Shira & Associates (“DSA”) is a pan-Asia, multi-disciplinary services firm that provides professional consultation on accounting, auditing, taxation, IT and human resource management to multinational corporations and foreign investors. DSA aims to assist and guide companies through the establishment, maintenance and expansion of their business operations in Asia.
  • DSA used to run its internal data applications through a common network and IPSec VPN. Following its recent deployment of a Microsoft large-scale ERP system, the shared internet access has become inadequate to support a sound system operation, and DSA finds itself in urgent need for data security.

  • HKT devised a comprehensive solution for DSA that covered an enterprise virtual private network and internet services, providing a high-quality, stable and speedy network connecting with other regions.
  • HKT set up private networks for DSA at several core offices in the Greater China region, allowing interconnection and interoperability at various sites. Each branch enjoyed completely exclusive bandwidth, while DSA’s key ERP system was protected with high levels of privacy and stability of data transmission via HKT’s Quality of Service (QoS) and Flow Control Technology (CoS).

  • Enabled by HKT’s one-stop solution, DSA has managed to improve the user experience of its internal data applications. For example, the average data transmission delay between its Beijing office and other branches has been shortened from 120ms to 40ms, with the packet loss ratio dropping from the previous 10% to close-to-zero.
  • DSA now uses HKT’s Premium Internet services for all its mainland-based offices to resolve the issue of connection failure when staff access information of other regions from their offices in the Greater China region. HKT’s services have been well received by DSA staff, as speed has more than doubled when loading websites of other regions and transmitting documents online.
  • AFRY (formerly ÅF and Pöyry) is an international Engineering, Design and Advisory group headquartered in Stockholm, Sweden. With more than 17,000 experts worldwide, it focuses on providing sustainable Digitalization solutions within the fields of energy, infrastructure and industry. AFRY has been pursuing business expansion in major countries around the world; it has established wholly-owned subsidiaries in Shanghai and Chengdu in the Greater China region
  • As the AFRY’s R&D and Innovation Center based in Chengdu of the Greater China region, AFRY Chengdu’s solution experts have to make frequent use of video conferencing application such as Skype for Business to communicate with colleagues in Headquarter and perform remote access to Head quarter’s system on a daily basis
  • When company establishment, AFRY Chengdu was in urgent need of an optimized solution as its original network had led to occasional delay and buffering issues in web conferences, in addition to the disconnections occurred in the process of remote development due to packet loss

  • HKT and its partner’s expert team made full advantage of their strengths and capabilities in network management and coverage. They had, after reviewing the existing network of AFRY Chengdu, provided the company with Premium Internet – a product specialized in optimizing access to foreign websites, to eliminate cyber bottleneck in connecting other regions and tackle the buffering problem.
  • Catering to the needs of AFRY Chengdu in business development, HKT and its partner leveraged on their wide range of products and rich experience in practice to assist AFRY Chengdu in upgrading its Wi-Fi system in the workplace, providing comprehensive support on consulting, design, implementation and maintenance

  • HKT and its partner’s Premium Internet solution offered an enjoyment of commercial-grade bandwidth and optimized routes for Europe and other regions so as to achieve high-speed access. The solution was well acclaimed by the staffs as it significantly improved the communication efficiency by strengthen connectivity for video conferencing and data transmission, with near-zero packet loss
  • HKT and its partner’s ICT solution, which comprises connectivity and system integration, has solved the poor Wi-Fi connection and coverage issue for AFRY Chengdu, improving its overall user experience in using the network
  • Client is a multinational life insurance and financial services company. The business offers diversified products such as life and health insurance, retirement and asset management solutions with more than 20 million customers worldwide.
  • As a global leader in InsurTech segment, they have taken a proactive approach to set up its first fintech company and setup a new tech hub in Shenzhen. The tech hub will focus on business in data analysis and processing, software development, and technology cooperation projects. It is committed to building a technology ecosystem in Asia and enhancing the brand awareness of the group in the Great Bay Area (GBA) and China.
  • Client has the urgent need of a total solution to link their new tech hub in Shenzhen to their Virtual Desktop Infrastructure (VDI), Office 365 and Teams on Microsoft Azure in Singapore as well as Wi-Fi solution to ensure they could meet the ever-increasing demands of their expansion to GBA and China.

  • As a Hong Kong’s premier telecommunication service provider, HKT had built up a number of network Point of Presence (PoP) in Hong Kong, Macau and China that with strong network coverage.
  • HKT offers comprehensive one-stop ICT solution, including Premium Internet and Wi-Fi solution. HKT’s expert team made full advantage of their strengths and capabilities in network management and coverage in GBA.
  • The Premium Internet (PI) solution enables staff in Shenzhen tech hub optimizes VDI performance for access to Office 365 and Teams on Microsoft Azure in Singapore without any barrier.
  • Meanwhile, a professional team of experts from HKT also provides technical support 24X7 which is highly appreciated.

  • After adopting the integrated ICT solution, its overall network architecture has greatly optimized. It helps our customer reinforce its powerful InsurTech chain in GBA and China.
  • HKT’s ICT support enables their staff access and utilizes VDI, Office 365 and Teams with close to flawless quality, overall network experience has been greatly improved in terms of file transmission and video/audio quality.
  • The integrated solution also enhances Wi-Fi connection in Shenzhen tech hub with faster speed, greater user capacity, and more coverage.
  • Zai Lab is a high-tech bio-pharmaceutical company headquartered in Shanghai, with a background of innovative medical R&D.
  • Through cooperation with the world’s top multinational companies and R&D institutions, Zai Lab s relatively established preclinical medicine for joint research, and builds product series through concurrent internal R&D and licensing. For Zai, global data transmission is vital to its daily business. The company is highly demanding of its network environment and Internet accessibility.

  • HKT provides ICT solutions to a number of the world’s top 500 companies and serves many famous pharamaceutical enteprises. The project team gained extensive experience of MPLS VPN solutions tailored to the needs of Zai Lab.
  • HKT’s experienced consultant team was able to take overall control of the project and solve problems arising during the implemenation. For example, by coordinating departments including the Resources Department and the Engineering Department, the team was able to complete the project ahead of schedule.

  • The MPLS VPN solution which HKT provided to Zai Lab has improved their Internet accessibility significantly. The experience of the staff in accessing other regions’ websites has also been enhanced, while data transmission has become faster, more stable and more secure.
  • In response to the “Belt and Road” policy, Zai Lab plans to expand its business worldwide.
  • Techpool Bio-pharma Co., Ltd (“Techpool”) is based in Guangzhou, with offices in other Tier-1 cities including Beijing and Shanghai. It focuses on the development, production and sale of drugs for critical diseases, the company is also a global leader in urinary protein bio-pharmaceuticals.
  • As the scale of its production kept growing, Techpool was experiencing increasing demand for electricity, which indirectly affected the stability of their power supply and the transmission of critical data to their servers.
  • To address this, Techpool wanted a server room hosted by a third-party data center, so they could enjoy more efficient and appropriate management.
  • Techpool also wanted to address their inefficient connections to different offices.

  • Based on our standard IDC service, we included our superior network management solution, together with operation and maintenance services, that enabled the hosted server room of Techpool to be connected to the backbone of HKT’s IP VPN, thereby accelerating the transmission of critical data.
  • In the meantime, we redesigned the network structure for Techpool to facilitate the connection between its offices. Our round-the-clock professional maintenance, management and hotline support service increased the network availability for Techpool, reducing the resources it needed to assign to maintenance.

  • Thanks to our clear understanding of Techpool’s needs and our extensive experience of operations and maintenance, Techpool was able to implement flexible and high-quality network management, thereby optimizing their utilization of resources and allowing them to focus on their business development.
  • Based on Techpool’s needs, the HKT solutions advisor redesigned a star-shaped network structure, which integrated the network and the server room in an organic manner, to optimize Techpool’s network structure in relation to pharmaceutics. We also supported the design of a number of networks, so that Techpool is now able to control the MPLS VPN connection independently and to its fullest extent.
  • BeiGene Shenzhou (Beijing) Biotechnology Co., Ltd. (BeiGene), is a global leader in biopharmaceuticals, and a pioneer in developing innovative molecular targeted tumor immunopharmaceuticals for cancer treatment.
  • They recently set up new offices in Beijing, Shanghai and Suzhou and needed first class conference facilities to communicate between them.
  • They also needed to their Video Conference systems and re-assess the entire network environment to ensure it could meet the ever-increasing demands of the rapidly growing company.

  • HKT provided a comprehensive one-stop suite of ICT solutions, including Premium Internet, IP VPN, SkyExchange Multi Cloud FAST Connect, and VC system equipment, so BeiGene did not need to seek out and deal with multiple vendors.
  • HKT’s integrated after sales service allows BeiGene to manage their hardware and software centrally. While ateam of experts from HKT also provides technical support 24X7. To date, BeiGene has been extremely satisfied with the results.

  • After adopting HKT’s ICT solutions, BeiGene’s overall network architecture has greatly improved and they are now able to support multi-dimensional video conferences as part of their daily routine.
  • BeiGene can now utilize multiple online communication tools including Skype, Zoom and Team with close to flawless quality, and their overall experience of using video conferencing has been greatly improved in terms of picture transmission and audio quality.
  • Internet access based on BeiGene’s new IP VPN network ensures greatly enhanced transmission speeds, while also improving the overall browsing experience on Office 365 and other websites. These improvements have improved productivity significantly and aided more rapid development of other BeiGene business units.
  • Overseas market development required an energy products trading platform to be connected and overseas data nodes establishment.
  • Private lines are required between Shanghai, Hong Kong and Singapore to carry services including high-frequency trading.

  • Tight schedule demanding that the office and data center in Hon Kong went live simultaneously.
  • Data center systems integration involved import/export equipment, installation and commission of system within a short timeframe.

  • A low-latency private line between Hong Kong and mainland China to connect the customer’s data centers in Shanghai and Hong Kong, plus another low-latency private line between Hong Kong and Singapore.
  • Data center co-location, metro Ethernet connection and managed services provided in Hong Kong.
  • Incorporated in September 2016, China Innovation Market Service Company Limited (“CIMS”) is a wholly-owned subsidiary of Shenzhen Stock Exchange (SZSE), responsible for providing order routing and other trading services for Hong Kong Stock Connect under the Shenzhen-Hong Kong Stock Connect. CIMS has facilitated the expansion of SZSE’s business in Hong Kong market.
  • CIMS needed a provider that had network service capability in Greater China and other regions to provide dedicated connection between Shenzhen and Hong Kong, so as to transmit data in the internal OA system and give timely feedback on the market data of SZSE, fulfilling cross-region and cross-platform network deployment of financial business.

  • As the leading ICT service provider in Hong Kong, HKT’s network covers the regions where main exchanges in the world are located. HKT shows outstanding performance in areas including backbone network, platform resources, professional staff and after-sales service, which are highly recognized by customers.
  • With extensive experience and successful cases in the financial industry, HKT provides various types of financial customers with quality network solutions and is able to deliver projects quickly, enabling customers to integrate the financial ecology seamlessly.

  • The point-to-point dedicated connection products provided by HKT feature flexible bandwidth requirements. They can also fulfill complete control over customers’ routing management, latency check and data sequence management.
  • The stable dedicated network access provided by HKT safeguards the effective operation of the internal OA system of CIMS, meets the business requirements of CIMS in serving the businesses in Shenzhen and Hong Kong swiftly and ensures the successful implementation of transactions.
  • Aioi Nissay Dowa Insurance (China) Company Limited is a corporation established in Tianjin and fully funded by Aioi Nissay Dowa Insurance Company Limited, a core member of the MS&AD Insurance Group. This is the only foreign-funded property insurance in Tianjin.
  • The customer relies on MPLS VPN connectivity, as it is headquartered in Tianjin and runs a subsidiary in Hangzhou. The existing network was unable to cope with daily business needs, especially after a period of continued growth. In the meantime, its requirements on the after-sales service capacity of the IT network provider had been more extensive.

  • After approaching a number of providers, the customer singled out HKT as Hong Kong’s leading operator. The customer was pleased to discover HKT provides ICT services in Greater China and overseas and owns abundant network resources able to reach more than150 countries and regions worldwide. HKT also serves a number of high-profile insurance enterprises and holds a wealth of experience in the banking, financial services and insurance (BFSI) industry.
  • Early in the project, HKT’s skilled consultant team provided an optimal proposal based on the customer’s existing network infrastructure. The team responded to customer needs swiftly and solved problems in a timely manner, all as part of HKT’s comprehensive customer service.

  • The customer’s overall network performance has improved significantly, thanks to the highly-successful project mounted by HKT. Major enhancements had made a noteworthy difference to efficiency in respect of business data transmission and the customer’s day-to-day office applications. Communications between the head office and subsidiary are now smoother, speedier and more secure.
  • The customer is now planning to expand further and establish more subsidiary sites. HKT will play a key role in these expansion plans, based on its superior network coverage and capacity to offer leading-edge solutions and services.
  • Boyee Technology Co., Ltd (hereinafter referred to as “Boyee Technology”) is a professional provider of financial derivatives software and information service. Covering various investment products including futures, options, stocks and spot market,the company provides financial industry-chain services that integrate quotes, trading, information, strategy, interaction and quantification.
  • Incorporated in Hong Kong, Boyee Technology provides customers with quotes and services related to a variety of financial products. Given the rapid business development of the company, it required additional point-of-presence (POPs) in Hong Kong. Therefore, it was in an urgent need to seek a one-stop ICT service provider.

  • As a leading service provider, HKT has quality partnerships as well as abundant telecom resources in Hong Kong and Mainland China.
  • A dedicated team of technical professional with round-the clock customer service and plentiful project experiences in the financial sector are another value-added for Boyee Technology. HKT has been able to develop a solution quickly in response to customer’s needs, which was highly appreciated by Boyee Technology.

  • HKT provided Boyee Technology with local server room and connectivity and cross-border connectivity, and helped the customer solve the node connectivity problemAs a one-stop solution provider, HKT facilitated the customer’s operation, maintenance and management of telecom equipment.
  • Since deploying the integrated ICT solution, Boyee Technology has been enjoying more secure, faster and more stable business data transmission. With a low-latency high-quality network provided by HKT, it helps lay a foundation and provides assurance for Boyee Technology’s future business expansion.