Gain Greater Operational Efficiencies by Outsourcing your Back Office Processes to HKT Teleservices

HKT Teleservices has more than 20 years of experience in contact center and business process outsourcing, operating over 10,000 seats across Asia and the Americas. We help companies – large and small, local and multinational – to provide end-to-end total customer service solutions in English, Spanish, Mandarin, Cantonese, and many other Asian languages.

HKT Teleservices offers several back office services to help your business gain greater operational efficiencies while still effectively servicing your customers. Some of our back office services include:

  • Application Processing
  • Content Management
  • Data Entry
  • Claims Processing
  • Data Review & Cleansing

HKT Teleservices has the ability to achieve the highest levels of industry credentials. We take government regulations and compliancy issues seriously and ensure all of our programs meet or exceed these requirements.

We have received numerous awards and honors for our business process outsourcing and back office services that further validate our leadership position in the contact center and BPO industries. Regardless if you’re looking for application processing, content management or data entry, you can rely on HKT Teleservices. With over 20 years’ experience, dozens of industry awards, solid growth and an experienced management team, you can rest assured that your customers will always be in good hands.

Outsourcing Benefits

  • Premium customer service quality
  • Effective cost savings
  • Extend reach and support in Asian Markets
  • Broad foreign language support
  • 24×7×365 service
  • Proven sales results